The main purpose of this course is to explore communication processes and practices in a work environment. Organizational work force has changed significantly over the past two centuries and as a result this course will emphasize the processes, practices and difficulties of communication between and among large groups of people engaged principally at work. Organizational structures, patterns of communication, task and social roles, extrinsic influences, and methods of producing intrinsic motivation and innovation have evolved into many different forms.

Superior-subordinate communication have evolved into many changes and become important for today’s organizations in general as if subordinates see their immediate managers as one of the key information source for motivation to work. So, communication competence of individuals, especially individuals who are appointed to managerial positions which has an authority and influence on individuals (subordinates), become important qualification to provide good communication and harmony within work groups and teams. Since managers deal with intact work groups, it is very likely that managers need to be aware of individuals with different communication needs, expectations, approaches and practices.      

The goals of this course are to 1) understand the process of communicating with others in an organizational group, 2) formulate timely written opinions about the status of communication in organizational settings, 3) apply organizational communication research to a wide range of contexts from intrapersonal to societal and 4) how to improve information flow with communication audit.